ARIELLA PEARLMAN
Education
University of Michigan School of Information, Ann Arbor, MI April 2022
Master of Science in Information, Human Computer Interaction, Emphasis on User Experience Research and Design
Michigan State University, East Lansing, MI August 2019
Bachelor of Arts in Experience Architecture, Minor in Religious Studies
PROFESSIONAL EXPERIENCE
PNC, Remote Work May 2021 – August 2021
User Experience Research Intern
• Performed remote usability testing over UserZoom, gathering data from over 500 users
• Analyzed data and converted results to understandable language to present to designers and stakeholders based on UX and HCI principles
• Led a team of four on ideating and developing a new experience targeting student lending and managed all research, including needfinding, usability tests, and data analysis
Blocks Bills, Remote Work Jan 2020 – May 2020
Web Designer
• Modernized site from wireframe mockup to applied responsive design
• Reorganized digital library of over 1200 items
• Created video tutorials for client and provided virtual assistance
Relovv, Remote Work June 2019 – Sep 2019
Digital Media Intern
• Created designs for company merchandise that became distributed to an audience of 100k+
• Engaged with influencers and other interns across multiple social media platforms
• Tested app prototype while in development and provided insights and recommendations
• Promoted company on social media to gain more engagement, as a result, the digital campaigns created on instagram directly contributed to a 19% conversion rate in driving new sales
Skills
Design: Wireframing, prototyping, persona and scenario, storyboarding, user journey mapping, user-centered design
Research: Competitive analysis, user testing, contextual inquiry, affinity analysis, usability testing, heuristic analysis, agile, information architecture
Tools and Programming: Adobe CC (XD, Photoshop, Illustrator, After Effects, InDesign, Dreamweaver), Sketch, Internet of Things, Invision, Figma, Miro, Marvel , VS Code, Github, HTML/CSS, Java, Python
Course Projects at UMSI
Pilot.ly’s Reelchat Research Consultation (Usability Evaluation and Needs) Jan-May 2021
• Conducted qualitative and quantitative research through surveys on Qualtrics and user interviews
• Developed user personas and scenarios to reflect potential users’ wants and needs
• Conducted Heuristic evaluation and usability testing to provide design change recommendations
Consulting via Contextual Inquiry (Contextual Inquiry) Sep-Dec 2020
•Interviewed administrators to define research area and shifted scope of the project into three different sections to address based on types of files
•Delivered file documentation standards for best practices for file storage and naming conventions
•Utilized matrices to determine the top recommendations by scoring each solution based on the effort to implement, maintain, chance of positive or negative outcome, and the sustainability of the solution
•Developed affinity diagram and competitive analysis to discuss over several interpretation sessions